1. The buyer need to fill up the ‘Product Return’ form available in their One11Styles Guest buyers need to email us the following information – Order Number and Reason of cancellation at returns@one11styles.com
  2. The customer must generate cancellation request within 48 hours from the time of delivery. Our authorized courier will pick up the product from the address of delivery.
  3. All returns must be in unused condition with all original tags and labels intact.
  4. Once we verify the returned product for its originality, we will refund 100% amountto buyer’s account.
  5. In case of COD orders, the buyer need to provide us the account details so that we can remit 100% refund amountdirectly to the buyer’s account. Details of bank account we need–Account holder’s name, name of the bank, account number and IFSC code.
  6. Initiation of refund procedure is within 24 hours of receipt of the return product. Period of remittance in the buyer’s bank account depends on the policies of that bank. Normally settled within 3 working days.